Email us to report a broken link, request a feature, or submit a takedown request. We do not use a contact form because we prefer not to collect or store unnecessary personal information.
What to include in your email
- The TikTok link you tried, if a download failed.
- The exact message displayed on the screen.
- Your device and browser, such as “Android, Chrome” or “iPhone, Safari.”
These details help us diagnose the problem quickly.
For creators
If your content is being misused through this service, send the post URL and reasonable proof that you are the creator or rights holder. We prioritize these requests.
Check these resources first
The FAQ and download guide already answer many common questions.